All Case Studies
AI / LLM
Bot-Nist — Web Data into Intelligent Support
Subscription chatbot that turns scraped site content into customer support.
2025
OVERVIEW
The Project
Bot-Nist transforms a website's own data into an intelligent support chatbot for its owners. It scrapes user-submitted domains, classifies the content with NLP, and uses a RAG framework to generate a customer-support bot — offered to website owners on a subscription model with analytics.
Objectives
Tools & Technologies
MERNNode.js & ExpressSelenium / deep-crawlPython (LLM)ChromaDB
METHODOLOGY
The Approach
1
Scrape data from user-submitted (domain-specified) URLs via web crawling.
2
Classify scraped content with NLP techniques.
3
Generate a customer-support bot with an LLM (RAG framework).
4
Design and develop a scalable API with UI and query handling.
OUTCOME
Results & Learnings
Key Learnings
- Reliable crawling + content classification underpins answer quality.
- RAG keeps responses anchored to a site's real information.
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